Returns & Refunds Policy
At Future Care Web Solution, we strive to deliver quality digital services tailored to your specific business needs. As a provider of intangible digital products and services, our refund policy is designed to be fair, transparent, and limited in scope.
Service-Based Refunds
Refunds are not typically issued once a service has been delivered or a project has entered the development phase. However, in exceptional cases where a project has not started or there is a failure to deliver as agreed in writing, a partial or full refund may be considered at our sole discretion.
Eligibility for Refund
Refunds may only be issued if:
- The project has not been initiated.
- Service delivery fails to meet the agreed-upon scope documented in a contract.
- A cancellation request is submitted within 7 days of payment and before any work has commenced.
Non-Refundable Services
Services such as domain name registrations, third-party integrations, and completed design/development work are non-refundable once purchased or completed. Consultation and strategic planning services are also non-refundable once delivered.
How to Request a Refund
To request a refund, please contact us at the official email listed on our website, providing your project reference number, reason for the request, and any supporting details. We aim to respond within 3–5 business days.
Policy Updates
This policy may be revised periodically without notice. We encourage you to review it regularly for updates.